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Team Leader - Inbound Customer Service
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Team Leader - Inbound Customer Service

Personal information

First name *

Last name *

Phone

Email *

Personal URL

Application information

Cover letter

Curriculum vitae *

Upload file (max. 10MB)

Profile picture

Upload file (max. 10MB)

Questions

How did you first hear about this opportunity? *

Facebook Advertisement

Facebook - Posted by someone I know (please specify the full name below)

Facebook Group (please specify the group name below)

Indeed

LinkedIn

Onlinejobs.ph

Bacolod Jeepney Advertisement/Campaign

TikTok Advertisement

TikTok - Posted by someone I know (please specify the group name below)

HelpGrid Referral (please provide the full name below)

Applicant Referral (please provide the full name below)

Additional details:

Have you worked with HelpGrid in the past? *

Please enter your current city, state/province, and country of residence. *

Please share your monthly pay expectation in USD. *

How many years of Team Lead experience do you have in BPO industry and kindly provide a short summary of your experience? *

How many years of customer service experience do you have in total within the BPO industry (include your total CS years, the accounts/LOBs you’ve handled, and specify if your experience includes upselling, retention, or sales)? *

Can you share the metrics you use to evaluate team performance?

What motivates you to switch between companies with the same role?

Is the résumé you submitted or attached to this application form up to date? If not, please share the details of your most recent role and prepare your updated résumé/CV, as the recruiter will request it during the interview.

To ensure a smooth and timely review of your application, please use only one email address when applying. Submitting multiple applications under different emails may cause delays. If you have submitted your application before, please confirm below so recruiter can review and assist you with your application. *

I confirm that I do not have existing or application under a different email with HelpGrid

I have sent other applications to HelpGrid using a different email

I have read and I accept the Privacy Policy

Yes, HELPGRID can add me to the talent pool and contact me about future job opportunities.

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Vendor / Contractor
Full time
Remote

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