Be Our E-Commerce Account Management Pro!
Do you love building strong, lasting relationships? As an Account Manager, you’ll be the go-to person for our e-commerce clients, helping them thrive and grow. Your expertise will guide them to success while boosting our company’s growth!
What You’ll Be Doing:
- Be the Client’s Go-To: Serve as the main point of contact for our e-commerce clients.
- Build Strong Relationships: Foster trust and maintain lasting partnerships.
- Spot Revenue Opportunities: Help clients and the company maximize growth.
- Stay on Top of Things: Juggle client inquiries via email, Skype, and calls in a fast-paced setting.
- Problem Solver Extraordinaire: Troubleshoot issues by diving into our systems and collaborating with other teams.
- Get to Know Clients: Listen carefully to understand their unique business needs.
- Stay Ahead of Trends: Be in the know about industry shifts.
- Manage Expectations: Deliver on promises and follow through to ensure client satisfaction.
- Teamwork Wins: Collaborate with various departments to drive success.
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Exceed Expectations: Go above and beyond for both clients and the company.
What You Bring:
- At least 4+ years of account management experience
- 1+ year of experience in call center or BPO management
- Excellent verbal and written communication skills
- A client-focused mindset, patience, and positive attitude
- Experience with Word and Excel
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Affiliate management experience is a plus!
What We Offer:
- Full-time position: 9am-5pm EST, working remotely
- Be part of a supportive and growing company
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Competitive pay and opportunities to contribute your ideas
Why You’ll Love It Here: Join a company that values fairness, inclusivity, and respect for everyone. We welcome individuals from all walks of life and ensure that our team members feel safe, valued, and empowered to succeed.
