The Sales representative is the front-line representative for our customers. The first impression and world-class service that we provide will determine the customer’s happiness. Our Sales team is driven by integrity and endurance, each team member adheres to company procedures, policies, and expectations with positive professionalism.
As a Sales Representative working from home, you will:
- Provide outbound customer support
- Conduct outbound calls based on generated leads from the system in order to promote, sell, upsell, cross-sell products.
- Ask probing questions
- Persuade customers into additional products and/or services
- Use product knowledge, build client relationships, and find new ways to retain customers
- Handle objections and pass through them to generate sales opportunities
- Offer additional products and/or services with every interaction
- Maintaining a positive, empathetic, and professional attitude toward customers and colleagues at all times.
What we are looking for:
- Proficiency in German and English is required.
1+ year of customer service experience - 1+ year of sales experience (upselling/recommending products or services, telemarketing, etc.)
- A basic understanding of upselling, persuasion, building relationships, and communication skills
- Open availability
- A quiet, distraction-free environment to work from in your home
- Proficiency in fast-paced multi-tasking
- Eagerness to learn new technologies
- Strong computer navigation skills and PC knowledge
- A desktop or laptop to complete PC and internet testing;
- Noise cancelling headphones
- Back-up internet and back-up power supply(generator, power banks/power station that can last more than 4 hours and can plug multiple devices, UPS, etc.)
- High Speed internet (no wireless/hotspots or satellite) and a smartphone
- A high school diploma or GED
What’s in it for you:
- Opportunity to work remotely
- A resourceful, high-achieving, diverse, and fun team
- Being part of fast-growing company
- Uncapped commissions
- Competitive salary
- 24 days of paid leave annually after a probationary period of 6 months
