Welcome to HelpGrid!

HelpGrid is an on-demand BPO contact center established in 2015. We help businesses sell more online and take better care of their customers. Whether you need inbound customer support (via email, phone, or live chat), outbound phone sales, or simply just an extra helping hand, we’ve got your back. Our mission is to seamlessly service your business needs while giving you the flexibility to scale.

HelpGrid's Values

Our mission and goal are deeply rooted in our core values, guiding every decision we make and defining the path to our success.

Mission
To harness the warmth of human connections in our communication, technology, and growth.

Goal
Increase Human Connections: our focus is to grow our team so that every day we can make more calls and forge more bonds. With every conversation, we strive to make a positive difference, because we believe in the power of human connection to uplift and inspire.

💕 Service

Our commitment extends beyond our organization.
We are dedicated to uplifting and supporting those around us—be it customers, colleagues, or communities.

🌟 Excellence

Good is not good enough.
All tasks, interactions, and decisions are approached with a commitment to deliver the very best.

💎 Integrity

At the heart of all our actions and decisions lies a firm commitment to honesty and ethics.

🤝 Unity

We believe that the best results stem from collaborative efforts.

🌿 Harmony

We champion the fusion of work, play, and personal growth.

HelpGrid's Perks

Health Care

We offer health benefits and focus on other health initiatives like mental health, well-being, and work-life balance. Our goal is to have a happy & healthy team.

Remote Working

Get back your life by saving time spent on commutes and travel. We encourage you to work from where you are happiest and most productive!

We Care About YOU

We love celebrating with one another and making team members feel at home in the virtual workforce. Enjoy holiday benefits like birthday surprises, bonuses, and more!

Who are we and who are we looking for?

Joining our team means you’re now part of something special - a place where your work matters and your ideas can make things better for all of us. We’re not just a group of people working together; we’re winners who support and inspire each other to achieve great things.

You bring something unique to HelpGrid, a spark that we’ve been waiting for, and because of that, we are thrilled to have you with us. As we grow and change, we’ll do it together, creating a future that’s not only bright for our business but also enriches our lives and touches our community.
Let’s start this journey together with excitement and make a difference wherever we can.

Explore HelpGrid's job openings and opportunities. If you are a positive, motivated individual who is in search of a career that you will love, find out why you should join our team! Upload your CV as a PDF and check that your information is complete and correct so we can get in touch😊

If you don’t see a position that suits you please send your CV to career@helpgrid.com.

Remote

HelpGrid Offices

Remote

Remote

Work from where you are happiest! We are fully distributed and our team members work from anywhere with a Wi-Fi connection!
Privacy policy